Trust Center
What is true about Cellular Concierge today.
This page states plainly where the service stands, what it does with your information, and what it is not — for the current United States and Canada launch candidate.
Where things stand
How does the membership work?
Cellular Concierge membership is offered by invitation in the United States. Canada is a prepared launch candidate pending owner, store, legal, language, provider, and operational approval. U.S. prices are in USD; approved Canadian prices will be shown in CAD before enrollment. You tell your Concierge the outcome you want and receive the finished result; consequential actions such as booking or purchasing always wait for your approval.
Do you have a phone number I can call?
No Cellular Concierge support or demo line is provisioned. We will not print a number that does not answer as Cellular Concierge, and we will not borrow another product's line. Membership runs through the account you create when you join, and requests are made in writing.
What does it cost?
Membership starts at $154.99/month, with higher tiers for more capacity and a bespoke option scoped to you. Third-party purchases and provider costs are separate, and complex projects may require a quote.
Where it is available
United States
By invitationMembership priced and billed in USD.
Canada
By invitationCAD price, category coverage and reviewed French-language readiness are confirmed before enrollment.
How your information is handled
What delegating a task involves
To complete a request, your Concierge processes the details you share and, where the task requires it, coordinates with the providers and people involved on your behalf. That can include information about others—such as a guest on a reservation—not only about you.
Recording
Where a request involves a phone call as one supporting step, call recording is not activated. We do not enable recording without a separately verified legal, consent, storage, retention, and security design.
Transcripts and AI summaries
Transcript and AI-summary storage is not activated. If either is ever offered, it will be disclosed here and in the privacy policy first.
Sensitive details we do not request
Health information, government identification, and financial account credentials are not requested or required for the concierge service. Related medical and financial features are unavailable. Do not include those details in a request.
The binding detail — what is collected, retained, and shared, and your access and correction rights — is in the privacy policy. This page summarizes; the policy governs.
Marketing messages
We do not treat account creation, a contact request, a support message, or accepting these terms as permission to send you marketing. Promotional email or SMS goes only to people who separately, and affirmatively, ask for it — and every one has a working, no-cost way to stop. We keep a record of consent so we can honor and prove it.
What Cellular Concierge is not
- Not a wireless carrier, and not a replacement for your phone service.
- Not an emergency service, and not a substitute for 911 or your local emergency number.
- Not a medical-alert service.
- Not a provider of medical, legal, investment or tax advice — administrative support only.
- Not a guarantee about the outcome of any third-party booking, purchase or provider.
Reaching us
Operated by LTI Group LLC. For privacy questions, corrections, or to report something inaccurate on this page, email support@cellularconcierge.com or use the contact form. We correct errors and date the correction.
Not for emergencies — call 911.
Cellular Concierge is not an emergency service and is not a substitute for 911, emergency dispatch, or medical alert monitoring, in any market.